2020年第一季度旅行社服務質量信息公示

yi、lvyoutousushouliqingkuang

2020niandiyijidu,qianyitiyudengluwenhuashichangxingzhengzhifazongduigongshoulilvyoutousuzixun1717jian,qizhongqianyitiyudenglu8890bianminfuwuzhuanxianpingtaizhuanban1398jian,12301quanguolvyoujianguanfuwupingtaizhuanban271jian,qitatujingjieban48jian;yibanjie460jian,zhengzaianchengxubanlizhongde1257jian。weiyoukeleijisuopei124wanyuyuan,yifaweihuleguangdalvyouzhedehefaquanyi。

千亿体育er、lvyoutousuredianwentifenxi

千亿体育xinguanfeiyanyiqingfashenghou,anzhaowenhuahelvyoububangongting《guanyuquanlizuohaoxinxingguanzhuangbingduganrandefeiyanyiqingfangkonggongzuozantinglvyouqiyejingyinghuodongdejinjitongzhi》(wenlvfadian〔2020〕29hao)yaoqiu,quanshilvxingshezantinglejingyinghuodong,dalianglvyouhetongdejiechuhuobiangeng,shidelvyoutousuliangxunsuzengchang。tousuderedianwentizhuyaoyoulianggefangmian: yishiyoukeyulvxingshixieshangbiangenghetongyanqichuxinghou,yinguowaiyiqingbaofadaozhiyoukefanhui,zhongxinyaoqiutuifeichanshengdejiufen;ershixieshangtuifeiguochengzhong,duiyijingfashengqiebuketuihuanfeiyongderendingheyoukeheshinenggounadaotuikuanchanshengdejiufen。

三、旅游者應依法合理維權

anzhaowenlvfadian〔2020〕29haotongzhijingshen,1yue24riqianchufadetuandui,lvyouzhetuituanshudanfangjiechuhetong,yijushuangfanghetongjinxingxieshang;1yue24rihouchufadetuandui,bunengchuxingshuyubukekangli,yiju《lvyoufa》diliushiqitiaojinxingxieshang。duiyudiaojieweidachengyizhiyijiande,genju《lvyoutousuchulibanfa》,lvyouzhekeyixiangzhongcaijigoushenqingzhongcaihuoxiangrenminfayuantiqisusong。

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